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Home » Mastering Success Metrics: Unveiling OneSC’s KPI Reporting Feature

Mastering Success Metrics: Unveiling OneSC’s KPI Reporting Feature

If you can’t measure it, you can’t improve it

There are over 49% of businesses that have zero knowledge of what’s happening at key touch-points in their pharmaceutical supply chain network due to a growing lack of visibility. The need to grasp what’s effective, where improvement is needed and how to proceed toward achieving business objectives is quite convoluted.

As there are a large number of partners involved along with the sheer complexity of pharmaceutical supply chains, there is often a lack of clear understanding of progress or bottlenecks and decision-makers are left in the dark, relying on assumptions rather than evidence.

There are traditional manual reporting methods however, these often fall short in providing a complete end-to-end real-time view, hence decision-makers act out of intuition due to a lack of actionable insights. These blind spots can lead to delays that impact the end customer through reduced shelf life and costs the business through loss of sales. There can be pressure to release products to market without clear data on what’s causing the issue, creating more uncertainty in the process.

According to Gartner, “Supply chain visibility is the top funded investment initiative, prioritised for nearly 50% of organisations.” This shows the problem at hand and the urgency in addressing it. End-to-end visibility within supply chains isn’t just a luxury, it’s become a critical necessity in today’s pharmaceutical sector.

OneSC can help businesses in this aspect as we have a robust Key Performance Indicator (KPI) system in place that can serve as a navigational beacon and guide your business towards better data-driven decision-making.

The power of KPI reporting lies not only in its ability to gauge progress but also in its capacity to unlock invaluable insights crucial for supply chain strategic planning. OneSC’s control towers serve as a pivotal instrument in utilising KPI reports effectively. By integrating KPI reporting within these control towers, businesses gain real-time visibility into performance metrics, allowing for quick identification of potential blind spots or inefficiencies. They enable proactive adjustments, ensuring optimised operations and mitigating risks that could otherwise lead to costly errors.

How KPIs can aid in pharmaceutical batch operations?

  • Delays in batch review and release within pharmaceutical operations could stem from various factors. To address this, specific changes can be implemented, such as optimising documentation processes, refining review protocols or enhancing quality control measures. These alterations can be measured by KPI tracking such as the time taken for each stage of review and release, monitoring the reduction in processing time and assessing any decrease in deviation occurrences or the number of comments during the review phase.
  • Determining the impact of these changes involves analysing multiple KPI metrics. If the modifications are effective, there should be a noticeable decrease in the time taken for batch reviews and releases. Additionally, a reduction in deviations or comments during reviews indicates improved efficiency and fewer issues with batch quality.
  • For Return On Investment (ROI) evaluation, KPI reporting can provide calculations from cost savings resulting from decreased review time. By comparing these savings against the costs incurred in implementing the changes, the ROI can be assessed. If the changes lead to reduced operational expenses or increased throughput without compromising quality, it indicates a positive ROI.
  • When deviations or comments are increasing despite the changes, it might signal that the alterations made did not adequately address the underlying issues or that new issues have cropped up. In this situation, KPI reporting can provide a reassessment of the implemented changes to identify further improvements required in the batch review and release processes within the pharmaceutical supply chain operations.
  • Pilot Programme

    We can showcase the transformative power of KPI reporting through a demo, where the OneSC platform is integrated into your business supply chain to learn and provide insightful metrics so stakeholders can witness the impact of data-driven insights on decision-making and overall performance firsthand. Contact us to learn more.

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